Voice-Over-IP Telephony Solutions
 Operate more efficiently, cut costs and deliver cutting edge voice service to your business. Because of the bandwidth efficiency and low costs that VoIP technology can provide, businesses are gradually beginning to migrate from traditional copper-wire telephone systems to VoIP systems to reduce their monthly phone costs.
VoIP solutions aimed at businesses have evolved into "unified communications" services that treat all communications—phone calls, faxes, voice mail, e-mail, Web conferences and more—as discrete units that can all be delivered via any means and to any handset, including cellphones. |
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How does VOIP work?
Instead of using traditional BT lines to route phone calls, Transformyx uses the internet, employing a system called Voice Over IP (VOIP). Voice data is transferred securely across the internet, just like file data. By using this method a huge number of traditional problems can be overcome, and no specialist equipment is required at your site. Digital voice quality is better than analogue and there is a huge array of associated benefits. |
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Is the quality of calls impaired using VOIP?
No -in fact everything about the experience is identical to using a traditional phone system. In its early days, VOIP did have lower audio quality than traditional landlines, but customers were prepared to accept a minor loss of quality in exchange for lower call charges. Today, the lower call charges remain but the audio issues have long since been resolved, and the audio quality is equal to or better than that of a normal landline. |
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Operational cost
VoIP can be a benefit for reducing communication and infrastructure costs. Examples include:
-> Routing phone calls over existing data networks to avoid the need for separate voice and data networks.
-> Conference calling, IVR, call forwarding, automatic redial, and caller ID features that traditional telecommunication companies (telcos) normally charge extra for are available free of charge from open source VoIP implementations.
-> Costs are lower, mainly because of the way Internet access is billed compared to regular telephone calls. While regular telephone calls are billed by the minute or second, VoIP calls are billed per megabyte (MB). In other words, VoIP calls are billed per amount of information (data) sent over the Internet and not according to the time connected to the telephone network. In practice the amount charged for the data transferred in a given period is far less than that charged for the amount of time connected on a regular telephone line. |
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Flexibility
VoIP can facilitate tasks and provide services that may be more difficult to implement using the PSTN. Examples include:
-> The ability to transmit more than one telephone call over a single broadband connection without the need to add extra lines.
-> Secure calls using standardized protocols (such as Secure Real-time Transport Protocol). Most of the difficulties of creating a secure telephone connection over traditional phone lines, such as digitizing and digital transmission, are already in place with VoIP. It is only necessary to encrypt and authenticate the existing data stream.
-> Location independence. Only a sufficiently fast and stable Internet connection is needed to get a connection from anywhere to a VoIP provider.
-> Integration with other services available over the Internet, including video conversation, message or data file exchange during the conversation, audio conferencing, managing address books, and passing information about whether other people are available to interested parties. |
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