| Service Descriptions |
Basic MSP |
Standard MSP |
Comprehensive MSP |
| Cost per Server, per month |
$199.99 |
$199.99 |
CALL |
| Cost per Device, per month |
$29.99 |
$49.99 |
CALL |
| Free Network Assessment to determine needs |
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| 24x7 network activity monitoring |
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| Unlimited onsite support M - F, 8am to 5pm (CST) |
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| Unlimited remote support M - F, 8am to 5pm (CST) |
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| Enterprise anti-virus/spyware protection to all devices and servers |
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| Nightly incremental backup of 1GB per user from central server included |
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| Hosted Exchange 2010 w/Outlook 2010 for each user |
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| Network asset management reporting for the following: |
| Complete system inventory and custom configuration |
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| Drive space alerts @ 80% for all devices and servers |
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| All hardware systems inside the network |
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| All installed software by device inside the network |
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| All operating system information by device inside the network |
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| Current network configuration settings for LAN, WAN, VPN, DNS, WINS, DHCP |
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| Patch management & security updates for all devices running: |
| Windows Server 2003/2008 all versions |
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| Small Business Server 2003/2008 all versions |
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| Exchange Server 2003/2007/2010 all versions |
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| Office 2003/2007/2010 |
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| Outlook 2003/2007/2010 |
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| All Adobe products, all versions |
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| Technology & Telecommunications Management services |
| Ongoing Consulting Meetings (as needed) |
Annually |
Quarterly |
Monthly |
| Management liason for all third party providers |
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| Annual bill analysis for all third party providers |
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| RallyPoint Business Continuity Services |
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| DynaSite CMS Web Site Services |
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