Managed IT Service Plans

Managed IT
Transformyx offers dynamic ways to make managed IT services a reality for your business or organization. Whether you have 5 or 5000 PC's, 1 to 500 servers, we can craft a custom built service delivery that's just right for you.

  • Service Descriptions
  • Basic
  • Standard
  • Comprehensive
  • Free Network Assessment to determine needs
  • Included Service
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  • 24x7 network activity monitoring
  • Included Service
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  • Web-based HelpDesk ticketing system with resolution reporting
  • Included Service
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  • Unlimited remote support of Servers/PCs/laptops 8a to 5p M - F
  • Included Service
  • Included Service
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  • Onsite support of Servers/PCs/laptops 8a to 5p M - F (as needed)
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  • Included Service
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  • Enterprise anti-virus/spyware protection to all devices and servers
  • Included Service
  • Included Service
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  • Nightly incremental backup of up to 1GB per user from central server included
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  • Included Service
  • Hosted Exchange 2013 w/Outlook 2013 for each user included
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  • Included Service
  • Includes a virtual cloud-based network & thin client/PC device for each user
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  • Included Service
  • Network asset management reporting for the following:
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  • Complete system inventory and custom configuration report to management
  • Quarterly
  • Monthly
  • Monthly
  • Drive space alerts @ 80% for all devices and servers (servers only in Basic plan)
  • Included Service
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  • All hardware systems inside the network
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  • All installed software by device inside the network
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  • All operating system information by device inside the network
  • Included Service
  • Included Service
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  • Current network configuration settings for LAN, WAN, VPN, DNS, WINS, DHCP
  • Included Service
  • Included Service
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  • Patch management & security updates for all devices running:
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  • Windows Server 2003/2008/2012 all versions
  • Included Service
  • Included Service
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  • Small Business Server 2003/2008/2012 all versions
  • Included Service
  • Included Service
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  • Exchange Server 2003/2007/2010/2013 all versions
  • Included Service
  • Included Service
  • Included Service
  • Office 2003/2007/2010/2013
  • Included Service
  • Included Service
  • Included Service
  • Outlook 2003/2007/2010/2013
  • Included Service
  • Included Service
  • Included Service
  • All Adobe products, all versions
  • Included Service
  • Included Service
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  • Technology & Telecommunications Management services
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  • Ongoing Consulting Meetings (as needed)
  • Annually
  • Bi-Annually
  • Quarterly
  • Management liaison for all third party providers
  • Included Service
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  • Annual bill analysis for all third party providers
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  • RallyPoint Workforce Continuity Services Account for each employee
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  • Included Service
  • DynaSite CMS Web Site Services Account
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  • Included Service
Client Testimonial

"Transformyx quickly installed new computer-related equipment that solved our data storage issues, and manages all of our IT infrastructure."

Carlton Jones - Managing Partner